Your Dream Vacation Awaits

1. Information We Collect

We collect personal information that you provide directly to us, including name, email, phone number, travel preferences, and payment information when booking our services.

2. How We Use Your Information

We use your information to provide travel planning services, process bookings, communicate about your trips, send marketing materials (with consent), and improve our services.

3. Data Sharing

We may share your information with trusted travel partners (hotels, airlines, tour operators) to fulfill your bookings, and with service providers who assist our operations.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to access, update, or delete your personal information. You may also opt-out of marketing communications at any time.

6. Cookies

We use cookies to improve website functionality and analyze usage. You can control cookie preferences through your browser settings.

7. Contact Us

For privacy-related questions, contact us at [email protected] or call +1 (212) 555-0891.

Last updated: December 2024

1. Service Agreement

By using Trusty Vacations services, you agree to these terms and conditions. Our services include travel planning, booking assistance, and concierge support.

2. Booking and Payment

All bookings require full payment or approved payment plan. Prices are subject to change until booking is confirmed. Additional fees may apply for changes or cancellations.

3. Cancellation Policy

Cancellation terms vary by service provider. Travel insurance is recommended. Trusty Vacations fees are non-refundable but may be applied to future bookings.

4. Liability Limitations

We act as intermediaries between you and service providers. We are not liable for services provided by third parties, including hotels, airlines, or tour operators.

5. Travel Documents

You are responsible for obtaining valid passports, visas, and other required travel documents. Check health and safety requirements for your destinations.

6. Force Majeure

We are not responsible for cancellations or changes due to circumstances beyond our control, including natural disasters, political events, or health emergencies.

7. Dispute Resolution

Any disputes will be resolved through binding arbitration under the laws of New York State.

Last updated: December 2024

Digital Millennium Copyright Act Policy

Trusty Vacations respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA).

Copyright Infringement Claims

If you believe content on our website infringes your copyright, please provide our DMCA agent with the following information:

• Physical or electronic signature of copyright owner
• Description of copyrighted work claimed to be infringed
• Location of allegedly infringing material on our website
• Your contact information (address, phone, email)
• Statement of good faith belief that use is not authorized
• Statement that information is accurate and you're authorized to act

DMCA Agent Contact

Send DMCA notices to:
DMCA Agent
Trusty Vacations LLC
456 Fifth Avenue, Suite 2100
New York, NY 10018
Email: [email protected]

Counter-Notification

If you believe content was removed in error, you may submit a counter-notification with required legal elements as specified in DMCA Section 512(g)(3).

Repeat Offender Policy

We will terminate accounts of users who are repeat copyright infringers in appropriate circumstances.

Last updated: December 2024

General Data Protection Regulation Compliance

Trusty Vacations is committed to protecting your personal data and respecting your privacy rights under GDPR.

Legal Basis for Processing

We process personal data based on:

• Contract performance (travel bookings)
• Legitimate interests (service improvement)
• Consent (marketing communications)
• Legal obligation (tax and regulatory requirements)

Your GDPR Rights

• Right to Access: Request copy of personal data we hold
• Right to Rectification: Correct inaccurate personal data
• Right to Erasure: Request deletion of personal data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive data in portable format
• Right to Object: Object to processing for marketing

Data Retention

We retain personal data only as long as necessary for the purposes it was collected or as required by law. Travel booking data is kept for 7 years for tax purposes.

International Transfers

When transferring data outside the EU, we ensure adequate protection through appropriate safeguards such as Standard Contractual Clauses.

Data Protection Officer

Contact our Data Protection Officer at [email protected] for GDPR-related inquiries.

Supervisory Authority

You have the right to lodge a complaint with your local supervisory authority if you believe we have not handled your personal data appropriately.

Last updated: December 2024

Manage Your Cookie Preferences

We use different types of cookies to enhance your experience on our website. You can choose which categories to allow: